Terms & Conditions


1. Through completion of the Client details form you are accepting the Terms and Conditions and a binding agreement shall arise between you and Birbeck Education Safety & Training Pty Ltd herein referred to as BEST, which shall be governed by the Standards for RTOs 2015.

2. This Agreement is subject to the BEST Financial Management Policy that states BEST accepts payment of no more than $1500 from each individual student prior to the commencement of the course. Following course commencement full payment will be accepted from the student.

3. This Agreement is subject to the BEST Cancellation & Refund Policy.

4. By accepting these Terms and Conditions, you agree to comply with the BEST Information for Students requirements as published on the BEST website.

5. By accepting these Terms and Conditions you are confirming that you fulfill all entry requirements for the Course in which students are enrolling.

6. By accepting these Terms and Conditions you agree to pay the Course Fee for the Course you have selected under this Agreement in accordance with the BEST Financial Management Policy.

All course fees consist of the following components:

·         Enrolment and administration fee

·         Course and resource fee

·         Assessment of post course assignment

·         Issuance of qualification once deemed competent


7. The Course Fee does not include computer hardware, software or other information technology appliances which are required for participation in the Course. Please consult the course information on the BEST website for information on materials required.

8. Subject to successful completion of all course requirements and the Course Fee being paid in full, BEST will issue an appropriate certification for the Course.

9. If a candidate not complete a qualification, BEST will issue a Statement of Attainment corresponding to units of competency completed in full and paid for in full. BEST will not provide a Statement of Attainment which includes successfully completed units if those units have not been paid for in full.

10. The content of the Course Materials, including copyright and all other such intellectual property rights contained therein, remain the property of BEST or a nominated third party. You may not reproduce any part of the Course Materials without the prior written consent of BEST.

11. The duration of your enrolment is the length of the course plus a 6 (six) month period to complete post course assessments. By accepting this agreement you agree to this duration.

12. It is your responsibility to inform BEST in writing of any corrections or changes to your personal details including name, address and phone numbers, payment options and banking details.