Refunds and Cancellations

On payment of fees, a receipt will be issued. Fees paid in advance will be held and made available should a refund be required.

All requests for cancellations or transfers must be made in writing to BEST prior to commencement of the course.

  • BEST reserves the right to cancel a public course or if there are inadequate numbers of attendees. You will be informed in writing no later than five (5) working days prior to the commencement of the course or seminar if it is to be cancelled. We will make all reasonable attempts to find you an alternative date. Course fees can be refunded or transferred to another course in this case.

Applications for refund must be addressed to BEST management and emailed to

Refunds will be given in accordance with the table below:

Cancellation notice provided Charge Refund
More than 5 business days No cancellation fee 100% of the course fee
Less than 5 business days $100 Reminder of the course fee
Failure to attend or complete the course 100% of course fee.  Students may transfer to a later course No refund
RPL – Cancellation must be submitted before evidence is assessed. No cancellation fee 100% of RPL fee
RPL – Cancellation after evidence is assessed 75% of RPL fee 25% of RPL fee